Governance Support for Your MLRO in the UAE

The compliance challenge

An in-house officer often carries the whole AML programme alone: customer file reviews, alert handling, reporting, training, policy updates and regulatory requests, on top of other duties. Workload peaks, absences and unfamiliar cases can leave important work late or thinly documented.

Support works best when it is scoped to the officer's real pressure points rather than a generic package.

What the service includes

• Reviewing customer files against your AML policy, including ownership and risk ratings
• Reviewing how alerts and concerns were handled and documented
• Updating policies, procedures and registers
• Preparing and quality-checking periodic and regulatory reports
• Supporting regulatory surveys, inspections and information requests
• Assisting with employee training and management reporting
• Providing a second opinion on complex or borderline cases
• Governance support: board and senior management reporting, committee papers and clear oversight arrangements

How the engagement works

1. 01

   Agree scope and decision rights

   Set out the tasks we will handle and the decisions that stay with your officer.

2. 02

   Review current files and documents

   Look at a sample of customer files, the alert log, policies and the latest risk assessment.

3. 03

   Support the agreed work

   Take on the agreed tasks through your reporting cycles and busy periods.

4. 04

   Report and improve

   Flag gaps, recommend corrective actions and keep your officer informed.

Who needs this service

• Officers who need specialist backup or extra capacity
• Businesses keeping the role in-house but wanting assurance
• Teams preparing for a regulatory survey or inspection
• Firms covering a period of leave or a vacancy in the team

Requirements depend on your supervisor and licence category. Start with the page for your regulator:

Regulatory context

Regulators expect the appointed officer to have the authority, independence and resources to do the job. External support can help meet that expectation but does not replace the appointed role.

Where the role itself must be held in-house, defined-task support is typically the appropriate model. Confirm the position for your licence.

General information, not legal advice. Check current requirements with your supervisor.

Frequently asked questions