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Service 11 · AML Software (TruDiligent)

AML Software Implementation in the UAE (TruDiligent)

AML software set up around how your compliance team works.

Adventant implements TruDiligent, an AML compliance platform for customer due diligence, screening and alert handling. We configure it around your policies and risk model, bring your existing customer records across, train your users and support you through go-live.

Who it is for: Businesses moving from spreadsheets or manual checks to an AML platform, including gold, diamond and other regulated dealers.

Quick answer

What does implementing AML software involve?

Implementation means configuring the software to follow your AML policies: your onboarding steps, risk rating method, screening rules and alert workflow. It also covers moving existing customer records across, setting user roles and training staff. The software supports your controls; it does not replace your policies or the judgement of your appointed officer.

The compliance challenge

Software that is bought but poorly configured can create more work: alerts nobody reviews, risk scores that do not match your policy and records spread across systems.

Implementation works best when the configuration starts from your documented procedures and risk assessment, not from the default settings.

See what TruDiligent does, including screening, alerts closure and record retention.

Explore TruDiligent

What the service includes

  • Reviewing your AML procedures and risk model before configuration
  • Configuring onboarding, KYC and KYB workflows in TruDiligent
  • Setting up screening, alert review and closure workflows
  • Setting user roles, approvals and access rights
  • Migrating existing customer records where needed
  • Training users and administrators
  • Go-live support and a post-launch review of how the platform is used

Scope and boundaries

  • The software supports your AML controls. Your business, its appointed officer and management remain responsible for decisions and for meeting your obligations.
  • Configuration reflects the policies and risk model you approve. Changes to either should be agreed and documented.
  • The scope of the implementation, including data migration and any integrations, is agreed in writing before work starts.

How the engagement works

  1. 01

    Understand your process

    Review how you onboard, screen and monitor customers today.

  2. 02

    Design the configuration

    Map your policies, risk model and approvals onto the platform.

  3. 03

    Configure and migrate

    Set up workflows and user roles, and bring existing records across.

  4. 04

    Train and test

    Train users and administrators, and test the workflows with real scenarios.

  5. 05

    Go live and review

    Support the launch and review how the platform is being used after go-live.

Who needs this service

  • Businesses moving from spreadsheets or manual checks
  • Gold, diamond and precious metals dealers
  • Firms that need a clear record of screening and alert decisions
  • Teams that want customer due diligence records in one place

Requirements depend on your supervisor and licence category. Start with the page for your regulator:

Regulatory context

UAE supervisors expect businesses to carry out customer due diligence, screening and ongoing monitoring, and to keep records that show what was done. Software can help apply these steps consistently, but it does not by itself make a business compliant.

Make sure the configuration reflects your current risk assessment and policies, and review it whenever either changes.

General information, not legal advice. Check current requirements with your supervisor.

Frequently asked questions

Does using AML software make us compliant?

No. Software helps apply your controls consistently and keeps a record, but compliance still depends on suitable policies, a sound risk assessment, trained staff and decisions by your appointed officer.

Can you move our existing customer records?

Usually, yes. We review the format and quality of your current records and agree how they will be migrated as part of the scope.

Do you train our team?

Yes. Training for users and administrators is part of the implementation, so your team can run the platform day to day.

Where can we see TruDiligent?

The AML Software page gives an overview of the platform, and we can arrange a demo on request.

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